CUSTOMER SUPPORT

Keep the review useful.

Email support@evangelosshelfsignal.company.

Pilot requests are open. The target response time for service enquiries is two business days. Include your request number and a brief description. Do not email store passwords, card details or customer records.

Sending product data

After scope and payment are confirmed, reply from your order email with the standardized product-only CSV. Use the data guide. Exclude customer names, order-level consumer details and credentials. We will arrange the included call by email.

Need a correction?

Send the SKU, disputed value, the correct source value and the snapshot date within seven days of delivery. One correction round is included in the pilot.

Data or refund request?

Contact support using the business email on your order. Refunds are reviewed and processed manually. To stop optional marketing, write “unsubscribe.” To revoke a private link or request data deletion, include your request number.